Scientific Journal of Iranshahr University of Medical Sciences
مجله علمی دانشگاه علوم پزشکی ايرانشهر
Sci J Iranshahr Univ Med Sci
Medical Sciences
http://sjiums.irshums.ac.ir
1
admin
10.58209/sjms
en
jalali
1400
12
1
gregorian
2022
3
1
1
2
online
1
fulltext
en
Evaluation of Outpatients' Satisfaction with Attending Physicians in Ahvaz City
اپیدمیولوژی
Epidemiology
پژوهشی اصيل
Original Research
<span style="font-size:10pt"><span style="unicode-bidi:embed"><span style="font-family:"Times New Roman","serif""><b><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black">Aims: </span></span></span></b><span style="font-family:"Cambria","serif""><span style="color:black">Good physician-patient communication and patient satisfaction increase the patient's adherence to the prescribed treatments and improve the patient's health. This study aimed to investigate outpatient satisfaction levels with attending physicians in educational clinics in Ahvaz city.</span></span><b><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black"></span></span></span></b></span></span></span><br>
<span style="font-size:10pt"><span style="unicode-bidi:embed"><span style="font-family:"Times New Roman","serif""><b><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black">Instrument & Methods:</span></span></span></b> <span style="font-family:"Cambria","serif""><span style="color:black">This cross-sectional, descriptive-analytical study was carried out on 170 outpatients, who referred to the educational clinics of the Ahvaz Jondishapour University of Medical Science. The samples were selected by the convenience sampling method. Data were collected by the demographic questionnaire and the standard questionnaire developed by the Ministry of Health and Medical Education. Data were analyzed using SPSS 22 software.</span></span><b><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black"></span></span></span></b></span></span></span><br>
<span style="font-size:10pt"><span style="unicode-bidi:embed"><span style="font-family:"Times New Roman","serif""><b><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black">Findings:</span></span></span></b> <span style="font-family:"Cambria","serif""><span style="color:black">The average age of patients was 35.53±14.59, and the mean total satisfaction of patients was 52.86±7.52. There was no significant relationship between age, hospital, gender, educational level, marital status, and residence of outpatient's satisfaction with the attending physician (p<0.05).</span></span></span></span></span><br>
<b><span style="font-size:10.0pt"><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black">Conclusion:</span></span></span></span></b> <span style="font-size:10.0pt"><span style="background:white"><span style="font-family:"Cambria","serif""><span style="color:black">The patient's satisfaction with the physician-patient communication was generally moderate, which is not desirable. Due to the role of communication skills in patient satisfaction and patient adherence to the treatment processes, it is necessary to consider the related skills in the educational and managerial programs of the relevant units.</span></span></span></span><div style="text-align: justify;"></div>
Patients Satisfaction, Hospital Attending Physician, Outpatients, Ahvaz
101
106
http://sjiums.irshums.ac.ir/browse.php?a_code=A-10-29-2&slc_lang=en&sid=1
F.
Jamshidi
dr.jamshidi2009@yahoo.com
1003194753284600643
1003194753284600643
No
Department of Forensic Medicine, School of Medicine, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran
S.
Ajineh
1003194753284600644
1003194753284600644
No
Student Research Committee, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran
S.
Moogahi
sasanmoogahi@yahoo.com
1003194753284600645
1003194753284600645
Yes
Department of Infectious Diseases, School of Medicine, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran